Red Flags: When Insurance Adjusters Are Trying to Minimize Your Claim
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Legally Reviewed By: Robert M. Knowles
Attorney & Partner At Knowles Law Firm
After an accident, insurance adjusters often contact victims quickly with offers that seem reasonable at first glance. However, many adjusters employ tactics designed to minimize your claim and protect the insurance company’s bottom line. Recognizing these red flags can protect you from accepting less compensation than you deserve. Insurance adjusters may pressure you to settle quickly, downplay your injuries, or request recorded statements before you fully
understand the extent of your damages.
With 55 years of experience handling insurance claims throughout Nebraska, the lawyers at Knowles Law Firm have obtained multi-million dollar settlements on your behalf by recognizing and countering these tactics. As a family-owned practice, we understand that insurance companies prioritize profits over fair compensation. We work diligently to ensure adjusters treat your claim fairly and that you receive the full amount you deserve.
How Do Insurance Adjusters Minimize Claims?
Insurance adjusters use several strategies to reduce the value of your claim. The first red flag appears when an adjuster contacts you within hours of your accident, pushing for a quick settlement before you know the full extent of your injuries. These early offers rarely account for long-term medical costs, lost wages, or ongoing treatment needs. Adjusters also frequently request recorded statements, hoping you’ll say something they can use to deny or reduce your claim.
Another common tactic involves downplaying the severity of your injuries. Adjusters may suggest your injuries aren’t serious, claim they’re pre-existing conditions, or argue that your treatment is excessive. They might also delay processing your claim, hoping financial pressure will force you to accept a lower settlement.
What Are the Warning Signs That Adjusters Are Undervaluing Your Case?
Several red flags indicate an adjuster is trying to minimize your insurance claim. Watch for these concerning behaviors:
- Excessive friendliness or false empathy designed to make you trust them and share information that weakens your position
- Pressure to settle immediately before you consult an attorney or receive a proper medical evaluation
- Requests for unnecessary documentation or medical records that aren’t relevant to your accident
- Disputes about fault that contradict police reports or witness statements
Adjusters may also ask leading questions about your injuries, pre-existing conditions, or daily activities. They might suggest you don’t need an attorney or claim that hiring legal representation will delay your settlement. The National Association of Insurance Commissioners provides resources on understanding insurance practices and your rights as a claimant.
Why Do Insurance Companies Try to Minimize Claims?
Insurance companies operate as for-profit businesses. They make money by collecting premiums and paying out as little as possible in claims. Every dollar they save on your settlement increases their profit margin. Adjusters often receive performance evaluations based on how much money they save the company, creating a direct financial incentive to minimize their compensation.
Additionally, insurance companies maintain extensive data on settlement patterns. They know many accident victims lack legal representation and will accept low offers out of financial necessity or because they do not understand the actual value of their claim.
How Can You Protect Yourself From Insurance Adjuster Tactics?
Protecting yourself from insurance adjuster red flags requires immediate action. First, avoid giving recorded statements without legal representation. Anything you say can be used to reduce the value of your claim. Second, never accept the first settlement offer. Initial offers rarely reflect the actual cost of your injuries, lost income, and ongoing medical needs.
Document everything related to your accident and injuries. Keep detailed records of medical treatments, expenses, conversations with adjusters, and how your injuries affect your daily life. Finally, consult an experienced attorney before signing any documents or accepting any settlement offers.
Protect Your Claim When Insurance Adjusters Try to Minimize Your Settlement
Recognizing red flags when insurance adjusters are trying to minimize your claim protects your right to fair compensation. Adjusters use pressure tactics, dispute legitimate injuries, and offer inadequate settlements, hoping you’ll accept less than you deserve. Understanding these strategies helps you avoid costly mistakes during the claims process.
The lawyers at Knowles Law Firm have secured multi-million-dollar case results by holding insurance companies accountable across Nebraska. We answer our own phones, return calls promptly, and work seven days a week to move your case forward. If you’ve been injured in an accident and suspect an adjuster is minimizing your claim, call our office at (402) 431-9000 or complete a contact form to schedule a free consultation.
About Our Attorney
Robert M. Knowles
Attorney & Partner at Knowles Law Firm
Robert has tried cases in both state and federal courts and was selected as one of the top 100 litigation lawyers in Nebraska for 2014 by the American Society of Legal Advocates. Less than 1.5 percent of lawyers nationally are selected for this recognition. He is rated AV by Martindale-Hubbell which is the highest rating an attorney can obtain. He was also selected by Martindale-Hubbell as a 2019 Top Rated Lawyer.
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