What We Wish Every Client Knew Before Their First Meeting With Us

Walking into a law firm after an accident can feel overwhelming, but understanding what to expect can make all the difference in your experience and outcome. The most successful personal injury cases begin with clients who come prepared with the right mindset and realistic expectations about the legal process ahead.

At Knowles Law Firm, we want every client to feel confident and informed from day one. With over 130 55 years of combined experience helping Nebraska families through difficult times, we have learned what clients truly need to know before their first consultation to set themselves up for the best possible experience and results.

You Can Expect Personal, Direct Communication

One of the biggest misconceptions clients have is that they will be shuffled off to paralegals or assistants after their initial meeting. We provide each case with individual attention and tailor our approach to meet every client’s specific needs. Unlike large firms with numerous attorneys who may not know their clients personally, we maintain direct involvement in every case without delegating critical matters to paralegals.

Our personalized approach to client service sets us apart from other firms. We provide clients with our personal cell phone numbers and remain accessible through multiple communication channels, including text messaging, to ensure they can reach us whenever convenient. This personalized approach ensures seamless communication throughout the entire case.

We also adapt to different client preferences. We accommodate various client communication preferences. Some clients prefer minimal contact after the initial consultation, trusting us to handle everything independently, while others prefer weekly updates and detailed progress reports. Our flexible approach allows us to serve both types of clients effectively.

We Only Take Cases Where We Can Add Value

Not every law firm is selective about the cases they accept, but we have clear standards. We maintain strict case acceptance criteria and focus on quality over quantity. Our fundamental threshold is whether we can secure significantly more compensation than clients could obtain independently. This selective approach ensures we can dedicate appropriate resources and attention to each case we accept.

This approach means when we accept your case, you can be confident we believe we can make a meaningful difference in your outcome. We focus on car accidents, truck accidents, and other serious personal injury matters where our experience truly matters.

We Can Help Navigate Medical Bills and Collection Issues

Many clients worry about medical bills piling up while their case is pending. We address this common concern by serving as an effective barrier against aggressive collection practices and employing various strategies to manage medical debt during case development. When collection notices arrive, we immediately respond by challenging the debt’s validity and requesting payment delays pending case resolution.

We also help clients understand their options. We help clients establish minimal payment plans, often requiring only small monthly payments to maintain account status and prevent negative credit reporting. These payments aren’t lost expenses—they’re credited back to clients when cases settle, ensuring no money is wasted during the legal process.

Understanding Realistic Settlement Timelines

Settlement timelines often differ from client expectations, particularly when insurance companies make early offers. We establish clear timeline expectations from the outset. After completing medical treatment, we require approximately two weeks to obtain final medical records and bills, followed by a four-week insurance company evaluation period before receiving settlement offers.

We warn about early settlement traps: Insurance companies frequently present deceptively attractive early offers within days of accidents, such as promising $10,000 for medical bills plus $2,500 for pain and suffering for immediate settlement. These tactics create unrealistic expectations about future settlement speed and value, which we work diligently to address with proper client education.

The key factors that indicate you should seek legal help include:

• Emergency room visits requiring follow-up care
• Multiple medical bills from treatment
• Health insurance involvement
• Time away from work for medical appointments
• Complex paperwork and medical records management

These situations involve more complexity than most people can handle while focusing on their recovery.

Trust Built Over Generations

What sets our firm apart is our long-term commitment to clients and families. Our practice has cultivated multigenerational client relationships spanning decades. When family members experience accidents—whether children, grandchildren, or extended relatives—they consistently return to our firm based on their positive experiences and trust in our representation.

This multigenerational trust comes from consistent quality representation and genuine care for each client’s wellbeing. Every client receives direct attorney representation rather than paralegal handling. We prioritize patience, thorough explanations, and comprehensive client education without rushing through any aspect of their case.

Contact Knowles Law Firm For Experienced Representation Today

Understanding what to expect from your legal representation can make all the difference in your case outcome and overall experience. At Knowles Law Firm, we have built our practice on providing personal attention, clear communication, and results-driven representation for Nebraska families. Our experienced attorneys have obtained multi-million dollar settlements and verdicts for our clients while maintaining the personal touch that larger firms simply cannot provide.When you choose Knowles Law Firm, you get direct access to experienced attorneys who will guide you through every step of your case. We work diligently, often seven days a week, to move cases forward so fair results can be achieved quickly, allowing our clients to move forward with their lives. Call us today at (402) 431-9000 or complete our contact form to schedule your free consultation.