Client Testimonials

I wouldn’t recommend another law firm.

I wouldn’t recommend another law firm. Bob stayed in constant contact with me throughout my case. I liked that he responded back to my inquiries right away. When he wasn’t available to answer my questions his daughter was very helpful in getting the information I needed. He has a wonderful caring soul. You can tell he cares about the needs of others and works hard for his clients. His supporting staff was very helpful as well. I just loved his whole office.

Loni W.

Knowles Law Firm will always receive HIGH recommendations from me and my experience in the future.

Back in April 2015, I was in an auto accident. Not sure what to do or where to go, I was referred to Knowles Law Firm.  Walking into my consultation was very nerve-wracking. Walking out I had a huge sense of relief, knowing I made the right choice in hiring Robert Knowles to take on my case. I am extremely happy with the services that have been provided to me from him and his staff. They were always proficient, very helpful and punctual in returning calls and addressing concerns. Throughout the entire process I was always kept up to date as to where we were in the process and always felt as though they had my best interest at heart. I am VERY satisfied with the outcome of my claim.   Knowles Law Firm will always receive HIGH recommendations from me and my experience in the future.

Amanda W.

I was referred to Bob Knowles by another attorney that informed me [that] the Knowles’ firm was well respected and trusted in this field.

I met with Bob initially after the process became too overwhelming and stressful for me to handle.  He took the reins so I could concentrate on getting healthy physically and emotionally.  Bob’s confidence and experience were evident during his constant communication which put me at ease knowing matters were in good hands.  I would recommend Knowles Law Firm in a heartbeat!

Pam J.

Everything happened so suddenly!  After my car accident I found myself hurt and confused.  Luckily, I found an attorney who truly cares for his clients.

Bob Knowles was able to provide me with guidance to get the help I needed.  Anytime I had questions or concerns, no matter how small, Bob was always available to help me through this traumatizing experience.

Karen O.

I was referred to Bob Knowles over 25 years ago by a relative. I have used Knowles Law Firm on many occasions as well as referred several of my friends and family.

They are very thorough, professional, and honest. One of the things that kept me going back is the honesty. Bob will tell you the truth and give you the options available to help settle your case. There is no pressure and he is not thinking what he will get out of it, he has your best interest at hand. If he doesn’t think something is right he will let you know. I have always been satisfied and so have the people that I have referred. I will continue to go back and send him referrals if needed. Bob is good at what he does!

Ronda M.

The responsible insurance company initially denied my claim. Mr. Knowles filed suit on my behalf and, through his efforts, I was able to obtain a settlement sufficient to replace my loss of income.

I have known Jim Knowles, Jr. for more than 20 years. I was seriously injured in a motor vehicle accident and have not been able to work since. The responsible insurance company initially denied my claim. Mr. Knowles filed suit on my behalf and, through his efforts, I was able to obtain a settlement sufficient to replace my loss of income. He has remained my attorney and friend ever since. I have referred several family members and friends to him through the years and would not think of using a different lawyer.

Ray T.

I was treated fairly, professionally, and was given straight-forward counsel. At the end of the day I was more than satisfied with the way my claims were settled, which allowed me to get my life back.

The physical and emotional stress and strain of an automobile accident can be overwhelming. Imagine having two auto accidents within months of each other that required medical attention and physical therapy. Coordinating and navigating discussions with multiple insurance companies, medical billing groups, etc., quickly became very daunting. I turned to Knowles Law Firm for guidance and advice. Working with Bob Knowles, I quickly realized this was the professional I needed to help me successfully filter, negotiate, and complete this complicated settlement process. I was treated fairly, professionally, and was given straight-forward counsel. At the end of the day I was more than satisfied with the way my claims were settled, which allowed me to get my life back. I would recommend Knowles Law Firm to anyone who wants honest answers and great advice when dealing with the physical and emotional stress of an auto accident.

Scott S.

He didn’t tell me what I ‘wanted’ to hear, he told me what I ‘needed’ to hear. This type of direction led to my settlement getting taken care of promptly and allowed me to get on with my life.

No one wants to get into an accident, but when I did I can honestly say I didn’t know what to do next. There are so many factors to plan for after the fact and I am glad that I had the help and guidance I received from Bob Knowles. I literally called him from my hospital bed and within 24 hours of my release we had a game plan set. He is experienced, knowledgeable, and most of all, professional. He didn’t tell me what I ‘wanted’ to hear, he told me what I ‘needed’ to hear. This type of direction led to my settlement getting taken care of promptly and allowed me to get on with my life. Calling him was one of the most important phone calls I’ve made, and to this day, am glad I called.

Brian V.

They took the time to make sure everything was handled in a professional way while allowing us to focus on health issues.

The Knowles Law Firm family are very considerate individuals that showed tremendous concern during the handling of our case. They took the time to make sure everything was handled in a professional way while allowing us to focus on health issues. We are very satisfied with the way our case was handled and will not hesitate to call upon them again and we would recommend them to anyone in need of legal services.

Angela C.

Not once were we presented a situation of making a financial decision unless it aligned with her needs. The trust that we placed in Bob came naturally from his sincere and tireless dedication to ensuring my daughter’s needs were met and her rights preserved.

Bob Knowles represented my daughter, Nicole, with her personal injury case. Nicole was struck as an innocent pedestrian by a motor vehicle, and I initially approached the settlement with the defendant’s insurance company on my own. I quickly realized I was in over my head, and that I would not be able to settle the claim in a manner that took care of her needs and protected our financial situation. I was referred to Bob by a colleague at work — I instantly knew we made the right choice in seeking his assistance based on the care and patience he took in getting to know Nicole, understand her injuries, and ensure her continued recovery. Not once were we presented a situation of making a financial decision unless it aligned with her needs. The trust that we placed in Bob came naturally from his sincere and tireless dedication to ensuring my daughter’s needs were met and her rights preserved. I recommend Bob Knowles to anyone seeking professional, caring legal representation for a personal injury claim.

Chad H.

Because of his persistence, I was able to obtain compensation for the financial loss suffered by my family.

I lost my husband in an accident. The insurance company denied responsibility and I had to hire an attorney. There were many times in the litigation process that I wanted to give up as I just could not handle all the stress being thrown my way. Jim Knowles, Jr. would not let me give up. Because of his persistence, I was able to obtain compensation for the financial loss suffered by my family.

Cathy

I appreciated that he always kept me informed through phone calls and e-mails. I am very pleased with the result.

I would like to express my sincere gratitude to Bob Knowles for all of his hard work and effort in handling my uninsured motorist case. From the way he took time to explain the process to me and respond to my questions, to his caring, compassionate, and genuine concern for my best interests. I appreciated that he always kept me informed through phone calls and e-mails. I am very pleased with the result.

Sharon S.

I would trust them to do anything for me.

I have used Jim Knowles, Sr. and Jim Knowles, Jr. for injuries that I sustained in a car accident and a workers’ compensation accident many years ago. I might have been one of Jim Knowles, Jr.’s first clients thirty years ago. I was very happy with his father’s skills and after Jim, Jr. finished my claims I thought to myself ‘like father like son’. Through friends and relatives I have continued my association with Knowles Law Firm through the years. I have known Jim Jr.’s sons, Matt and Ben, since they were little boys. Those little boys are now not so little as Matt is lawyer and Ben will be in a few shorts months. I can say without reservation that father like son like grandsons. I would trust them to do anything for me. I recently lost my son and when I reached out to Mr. Knowles, he was there for me. You would be lucky to have these men as your lawyers and friends.

Lyda F.

They have delivered every single time. These guys are first class in all respects.

Over the past 40 years my father, mother, son, daughter, and grandkids have used every single lawyer at Knowles law Firm. They have delivered every single time. These guys are first class in all respects.

Al A.

He is not only one of the best people and family men you will meet but truly an honest, straight-up professional who tells you how it is and doesn’t lead you to believe otherwise.

I was involved in a bad car accident a little over two years ago. As a result of the car accident, I suffered permanent nerve damage among other things that I’ll have to deal with throughout my life. I didn’t know what to do when this was all happening and called Bob to merely ask for advice. I couldn’t have gotten better advice from anyone I know, and I say that will all my heart’s honesty. He is not only one of the best people and family men you will meet but truly an honest, straight-up professional who tells you how it is and doesn’t lead you to believe otherwise. He guided me through one of the hardest times in my life with strength and wisdom, and for that I will forever be grateful to him. I am blessed to call Bob not only my attorney but my great friend who I’d trust with anything at anytime.

Mariana H.

He does what you want him to do and he does it quickly!

Bob’s fantastic. He does what you want him to do and he does it quickly! He always stays in touch. He works as fast as he can and gets you as much as he can. On top of that, he’s a nice person.

Debra J.

He restored our confidence in lawyers. Within two days, he turned our lives around with the work he did on our cases.

My uncle and I were involved in a very bad car accident. We had major injuries. We were having a difficult time dealing with the hospital bills and calls from the insurance company. We met with a couple of law firms but weren’t satisfied with their response. Then, we found Bob at Knowles Law Firm. He restored our confidence in lawyers. Within two days, he turned our lives around with the work he did on our cases. With Bob’s hard work, I received a very good settlement. I strongly recommend Bob and the support staff at Knowles Law Firm for their service and dedication. They are timely and professional and treat you like a friend. I just want to thank Bob for all his help. You have proved that “bad luck can be changed to good luck.

Vamsi

He dealt with many difficult and complex issues and handled all of them very well while I was able to focus my energies on my recovery and returning to work.

I was involved in a multi-car accident more than two years ago. My injuries were many. I endured three surgeries and many doctors’ visits. Knowles Law Firm and Bob Knowles, in particular, were there for me and my family every step of the way. Bob dealt with three different insurance companies and all of my healthcare providers. He dealt with many difficult and complex issues and handled all of them very well while I was able to focus my energies on my recovery and returning to work.

I am quite sure that my wife and I could not have gotten through this extended trauma if it had not been for Bob. I would certainly recommend him and the Knowles Law Firm to anyone in a similar situation.

Randy

Any concerns or doubts I had about something were quickly cleared up by an email or phone call at any time of the day.

Last March, I had a major auto accident with severe injuries that resulted in surgeries. My entire family was devastated but thank God we handed our case to Bob Knowles and his team. They were very compassionate and handled all of our problems with multiple insurance companies. They took care of everything and kept up informed during the entire process with what was going on with my case. Bob carefully listened to and answered all of my questions. And any concerns or doubts I had about something were quickly cleared up by an email or phone call at any time of the day. The settlement was great, and my family and I are very grateful to Knowles Law Firm and especially Bob for his hard work. I will definitely refer injury victims to him. The accident was devastating, but my wife and I found a good friend in Bob in our life.

Srini

I am so thankful for the wisdom and help given to my husband and me by Bob Knowles.

I was in a car accident in March of 2011 and had multiple injuries which put me in a rehab center for several months. We turned to the Knowles Law Firm for advice and guidance. I am so thankful for the wisdom and help given to my husband and me by Bob Knowles over the fifteen months following the accident in taking care of the smallest details. He met with us regularly, and contacted us by phone and e-mail concerning the progress being made or any snags that arose. There is not any possibility that we could have dealt with our situation with our limited knowledge of how to pursue the details of such complicated proportions. I was treated with fairness and caring, and Bob spent much time on our case settling to our satisfaction. A big thank you to you, Bob.

Marjorie

He was knowledgeable and thorough when dealing with both the auto insurance companies and the health insurance companies.

I would like to thank Bob for all of his support and guidance after I was involved in a car accident last year. Bob responded to my questions in a timely manner and provided helpful feedback. He was knowledgeable and thorough when dealing with both the auto insurance companies and the health insurance companies. As a result of his hard work, I was very pleased with the outcome of the case. Throughout this process, I came to realize that Bob was not only concerned about my case but more importantly about me. I would definitely recommend Bob to anyone in a related situation.

James

Thanks to your perseverance, you were able to bring everything to a successful conclusion.

Bob, I would like to thank you for all of your help in settling the insurance claims with AAA and State Farm resulting from my being struck by a car in Michigan on July 3, 2011. You were able to resolve some pretty sticky issues because the driver of the car had no automobile insurance and I was a pedestrian visiting from out of state. Thanks to your perseverance, you were able to bring everything to a successful conclusion. I depended on you to handle everything. You kept me informed at all times and provided me with excellent advice. I am finally happy to put all of this behind me. I will most certainly recommend you to anyone I know who may be seeking legal counsel.

John

I felt like he really cared that I was doing ok.

Bob helped me with an injury claim for an accident I was involved in back in May, 2012. I was rear-ended and my car was totaled. The guy that hit me was driving a vehicle that was not his, not plated, and not insured. He also pushed me into the vehicle in front of me, which also had no insurance and was not being driven by its owner. The whole accident was a complete nightmare and I was really feeling like everything was conspiring against me.

Then Bob got involved and everything went so much more smoothly. He took care of everything with my insurance company to make sure all my medical bills got paid and he got me a settlement at the end of it all that was bigger than I thought I would get. He was very straightforward and honest with me from the first phone call. He was very easy to get a hold of when I had questions, but he honestly made everything so easy for me that I didn’t have many questions for him. He would respond to emails usually in less than an hour. In addition to all of this, I felt like he really cared that I was doing ok and would check on me if I hadn’t checked in for a while. I hope I don’t every need his help again, but if I do, he will definitely be one of the first calls I make.

Abby

Bob has shown us his compassionate side of caring as well as being a trustworthy professional in his work.

Bob has made our life more secure over the lat two years since our major accident in April 2011. My family were under emotional stress due to injuries and loss of income. He has proven to be an outstanding professional in his field and the support he has shown in my family welfare from the accident. He has always kept our family up-to-date on our claims by keeping in constant contact every step of the way. Bob has shown us his compassionate side of caring as well as being a trustworthy professional in his work. We are very pleased with our settlement and would recommend his services to anyone we know!

Erika

I would highly recommend Bob and Knowles Law Firm to anyone who has been in an accident!

After my accident, I tried to handle everything myself. I argued with the opposing insurance, and more so with my own. I had to fight with the hospital who turned me in to collections. All of this on top of trying to heal.

Two days after I called Bob at Knowles Law Firm, all the stress evaporated. I no longer received phone calls, every time I received a statement in the mail, I sent it to him and he handled it. I can’t tell you how much of a relief it was to have someone on my side working for my needs.

The settlement process was painless and went very smoothly. Bob explained everything and made me feel comfortable. The services Bob provided were well worth every penny, and I wish I would have realized it from the beginning. I would highly recommend Bob and Knowles Law Firm to anyone who has been in an accident!

Thank you for everything you did for my family and me!

Justin

I want to express my appreciation to you good people for your excellent work.

I want to express my appreciation to you good people for your excellent work and service with my case. You helped me in many ways and it will not be forgotten. Thank you!

Greg H.

Your strength and guidance helped me get through this.

Thank you so very much, Bob, for all your help and hard work. I do so appreciate it. It was a whole new experience for me never having been through such a procedure. Your strength and guidance helped me get through this. It was also nice working with Christina. She is a lovely and bright girl.

Elaine S.

Bob was very honest and explained very clearly the process.

It was a pleasure working with the Knowles Law Firm. Bob was prompt and replied back right away whenever a question arrived. I never had to wait long. Bob was very honest and explained very clearly the process. I was never in question of what would happen next. I am very happy with the service we received and would definitely recommend Knowles Law Firm to anyone who may need an attorney.

Shawn S.

We appreciated your helpful attitude and professionalism.

Jim and Matt, I just want to say Thank You! The last 2 1/2 years have been a pain – quite literally – but I know things could have been much worse if it weren’t for you. We always received prompt attention when it came to asking questions and getting a better understanding of what the best course of action was. We appreciated your helpful attitude and professionalism, and will highly recommend you to friends/family who are looking.

Kellie

When I turned over all my medical bills for him to sort through, I was hopeful and grateful to have someone in my corner.

When I signed up with Bob I was a little skeptical on what he could do for me. When I turned over all my medical bills for him to sort through, I was hopeful and grateful to have someone in my corner. When I was so depressed about my shoulder and all the pain, and I was to the point of giving up, Bob had the most kind and uplifting words to share with me. When nothing seemed to be working medically to solve my shoulder injury, Bob was there to make sure I had comfort of mind for the future. In the end, Bob was my attorney, my confidant, and my friend. I will never forget what he has done for me and recommend anyone needing help to call him! Don’t hesitate! It was so worth it!

Martha M.

You truly had my best interest at heart. I am grateful to you for the fair and just resolution and can finally have closure to the unfortunate accidents.

Thank you, Bob, for representing me with excellent legal advice and in getting a settlement so quickly. I was totally surprised by the amount of the settlement achieved after you negotiated with Medicare. You truly had my best interest at heart. I am grateful to you for the fair and just resolution and can finally have closure to the unfortunate accidents. You and Christina made “mediation day” so much easier to get through and you prepared me well so there were no surprises. Thank you sincerely and with gratitude.

Judi E.

You got me all my benefits paid within 30 days!

Jim, thanks for getting my workers’ compensation benefits so quickly. I tried to handle on my own but could never get the insurance company to return my calls or pay me my disability benefits. You got me all my benefits paid within 30 days!

Darrell

You and your boys are amazing!

Jim, you and your boys are amazing! My former lawyer had my case for two years and quit because he thought my case had no value. You took on my case and in one month got the insurance company to offer its policy limit. I wish I had not wasted all that time before coming to your office. Thank you so much.

Jacque H.

I can’t thank you enough for everything.

Jim, I can’t thank you enough for everything. I was speaking to a few friends about you guys (hopefully they don’t need you given the injury of personal injury), spoke about how nice it was not to have to worry about things and have a lawyer you can trust. So if word of mouth is a good advertiser, you have me.

Noel N.

I was quite pleased with my settlement.

Matt, I was quite pleased with my settlement. I felt that I got good value for what it cost me to hire you.

Johnny

They are always respectful.

Jim, I wanted to let you know how pleased I was to have your sons, Matt and Ben, working on my claim. They are always respectful and take time to explain to me how the claims process worked.

Sheraya

I could not be more pleased.

I was at first reluctant to seek legal assistance after an auto accident and had planned to either settle up quickly or even handle the matter myself. But having been around the block a time or two, I knew the prudent decision was to seek legal counsel. I knew the Knowles name and reputation and simply made the call. From start to finish, Bob and Christina were absolute professionals. I was kept informed throughout the process, and their representation was personable, competent, efficient, and, most importantly, effective. I could not be more pleased.

Mark C.

I would recommend them to anyone.

The Knowles Law Firm is wonderful. Straight from the beginning they were right up front and consistently there to make sure everything was going good with myself. I would recommend them to anyone.

Hayley W.

You guys are wonderful!

Jim & Matt, Just a quick note to say a great big “thank you” for taking such good care of my mom (Helen). I could not be anymore than thrilled and satisfied knowing that when I send someone to you (all) that they will be in excellent and competent hands! You guys are wonderful! Best wishes to you and your family.

Lynn L.

I could not have asked for better representation!

I wanted to give huge thanks to Bob and his staff for their excellent work on my case. They were eager to help me out, available to answer all my questions, and always kept me well informed and updated. I could not have asked for better representation!

Ted M.

I’m very happy with the outcome!

Thank you, Jim, for all the hard work you and your family did for me. I’m very happy with the outcome!

Betty J.

I want to express my gratitude for all you have done for me.

Jim, I want to express my gratitude for all you have done for me. I can’t tell you enough! Thanks again!!

Tammie

It was truly a pleasure working with you and your team.

Bob, I just wanted to let you know we received your letter and check yesterday. It was truly a pleasure working with you and your team. I can’t thank you enough for all the work you did for us. It took such a huge burden off of me knowing everything was in good hands and being handled. A total relief for me. I finally felt like I could breathe.. not to mention answer my phone again! I hope I’m never in a position to need this type of service again, but if I am you’ll be the first person I call. Thanks again for everything.

Jackie C.

You fought hard for us when we needed to resolve the matter.

Thank you, Bob, for all of your help and expertise during a very difficult time for us. You were able to calmly walk us through all of our options during a very emotional time and you fought hard for us when we needed to resolve the matter. Although I hope never to find myself in this type of situation again, I certainly know who to call should another issue arise. Thanks again.

Julie & Tom L.

I had a serious injury and knew I needed a skilled attorney.

I had a serious injury and knew I needed a skilled attorney. Several people recommended Bob Knowles. He resolved the matter on good terms and was always responsive to my inquiries along the way.

Chad G.

Always looking out for my best interest.

I was referred to Bob Knowles by a friend of the family.  Bob Knowles has the integrity and humility that I would want and had in an attorney. He is a person who cares more about the law and what is right for the people than he does for his own agenda.  Anytime I called or emailed him about a question, he answered promptly.  Always looking out for my best interest.  My family and I are very satisfied with the outcome of my settlement.  We owe a big THANK YOU to Knowles Law Firm and would recommend them to anyone!

J.M.

He, as well as his staff, were caring and compassionate and understood my needs.

I would like to thank Jim Knowles and his team for representing and guiding me through the process after I suffered an injury from an automobile accident. He, as well as his staff, were caring and compassionate and understood my needs. He kept me up to date and informed throughout the entire process. Without his help this would have been a difficult journey. It was a very positive experience and I would seek his services again.

Jodi

They respected the minimal time I had and always found a time of day that would work best for me and my schedule.

The work that Bob and Christina did for me was nothing less than extraordinary. I was going through a very difficult and emotional time and they eased my mind with all the help and information they provided me. They were both patient and timely in answering all the questions I had throughout the entire process and ensured that I would receive the most optimal outcome with their help.Through the entire process and deposition, they respected the minimal time I had and always found a time of day that would work best for me and my schedule.When it was time for a deposition they walked me through every step of the process and met with me several times to assure I was ready.If I was ever uncomfortable, Bob gave me time to collect myself and resumed when I was ready. Christina was always there for support and willing to talk to me when I needed anything.I would definitely use their services again if a situation ever arose, and I would highly recommend them to any friends and family.Thank you again for all you have done for me in the last two years and getting me through a very difficult time.

Stacy H.

With Bob handling my case, I never felt like I was just another case file, he gave me personal attention and I think of him more as a concerned friend.

I want to thank Bob Knowles and his team for the great care and concern they showed in my personal injury case. Bob was always very responsive and informative when I had questions and he made sure all my needs were met first. With Bob handling my case, I never felt like I was just another case file, he gave me personal attention and I think of him more as a concerned friend. I would recommend Bob and the Knowles firm to anyone needing their services. Thanks, Bob!

William W.

Bob’s positive demeanor and outlook instilled confidence in me that the paperwork was being done right and I could focus on recovering from my injuries.

After my auto accident, friends suggested I contact Bob Knowles for help. I thought our relationship would last a coupe of months. Instead, my injuries in the accident led to multiple hospitalizations, doctors’ appointments, and time in a rehab facility. Our relationship lasted an entire year. It was a big relief to me that Bob and his friendly office staff handled the large number of medical bills from doctors and hospitals, and the even larger number of statements from auto and medical insurance companies. Bob’s positive demeanor and outlook instilled confidence in me that the paperwork was being done right and I could focus on recovering from my injuries.

Caroline D.